A deductible is the amount of damages that you agree you will be responsible for if you have a claim.

Most insurance policies have a deductible which states that a portion of the amount paid for the loss will be subtracted (deducted) from the amount the insurance company would otherwise pay. This amount is not paid to the company; it simply becomes your share of the loss and is deducted from the payment.

Under an auto policy, typically, Collision and Other Than Collision (comprehensive) coverage are subject to a deductible.

Deductibles serve several functions. Shifting the cost of small claims to the person buying the insurance (insured) enables the insurance company to reduce premiums. Small dollar claims often cost more to adjust and settle than the claim itself. The cost of insurance would be much higher if there were no deductibles. The higher the deductible, the lower your premium cost.

Collision and Other Than Collision (comprehensive) coverages are subject to a deductible. Several options are available, including a reducing deductible option. With this option, your deductibles reduce by 100 for each annual loss-free period. The amount of the deductible is shown on your declaration pages. Please check your policy or contact your Farm Bureau Insurance Agent to see if you have a deductible and how much it is.

Collision provides protection for the upset of a covered automobile or its impact with another vehicle or object.

Other Than Collision covers damage to the covered automobile from risks such as falling objects, fire, theft, explosion or earthquake, windstorm, hail, water or flood, vandalism, riot, contact with a bird or animal or glass breakage.

Your policy covers you while driving anywhere in

• the United States of America, its territories and possessions
• Puerto Rico; or
• Canada.

It will not provide coverage in any other country. You should purchase coverage from the country you are visiting or the rental company prior to driving, if not in the US, Puerto Rico, or Canada. There is NO coverage for driving in Mexico!

We will pay for towing if you have one of the following optional coverages:

• If you purchase Emergency Road Service Coverage (ERS), it reimburses you for reasonable expenses for towing and labor costs (if the labor is done at the place of disablement) for the covered auto.
• For Emergency Roadside Service or Accident Scene Assistance, please call 1-800-922-4632, available 24 hours a day, seven days a week.

Contact your Farm Bureau Insurance Agent to purchase this coverage.

For detailed information on reporting a claim or loss, visit our Claim Center.

What to do in case of an automobile accident:

• Call the police
• Determine if anyone is injured and get their names if possible
• Obtain the name, address, license plate number, and name of the insurance company of other drivers involved
• If possible, write down the names and addresses of any witnesses
• DO NOT admit being "at fault" or discuss your insurance coverage
• Notify us (or your agent) as soon as possible (report a claim)

A deductible is the amount of damages that you agree you will be responsible for if you have a claim.

Most insurance policies have a deductible which states that a portion of the amount paid for the loss will be subtracted (deducted) from the amount the insurance company would otherwise pay. This amount is not paid to the company, it simply becomes your share of the loss and is deducted from the payment.

Deductibles serve several functions. Shifting the cost of small claims to the person buying the insurance (insured) enables the insurance company to reduce premiums. Small dollar claims often cost more to adjust and settle than the claim itself. The cost of insurance would be much higher if there were no deductibles. The higher the deductible, the lower your premium cost.

Yes, property coverages have deductibles. Several options, including split wind/hail deductibles and reducing deductibles, are available. Please check your policy declaration page or contact your Farm Bureau Insurance agent to see if you have a deductible and how much it is.

With this option, your deductibles reduce by 100 for each annual loss free period. Assume you purchase a $1000 deductible with the reducing option. At the end of the first year, if loss free, you earn a $100 credit that would be applied toward your deductible in the event of a claim. If you remain loss free for 5 consecutive years, the credit would accumulate to $500. If a claim then occurs, your deductible would be $1000 - $500 = $500.

With this option, the deductible amount depends of the cause of loss for the claim. In the event, of a wind, hail or tornado event, the second of the two deductibles listed applies. The first number is the amount of the deductible for claims from other causes covered by the policy. Missouri is heavily impacted with weather events each year. Application of a higher deductible for claims caused by these weather events helps keep insurance premiums lower.

• Notify the police within 24 hours of discovery
• Notify credit card or fund transfer card company in case of loss of a credit card
• Notify us (or your Farm Bureau Insurance Agent) immediately (report a claim)

• Protect your property and belongings from further damage
• Make reasonable and necessary repairs to protect the property
• Keep an accurate record of repair expenses
• Notify us (or your Farm Bureau Insurance Agent) immediately (report a claim)

• Notify the police within 24 hours of discovery
• Protect your property and belongings from further damage
• Make reasonable and necessary repairs to protect the property
• Keep an accurate record of repair expenses
• Notify us (or your Farm Bureau Insurance Agent) immediately (report a claim)

For detailed information on reporting a claim or loss, visit our Claim Center.

Replacement cost is the cost to repair or replace a damaged item with an item of like kind and quality, without deduction for depreciation.

Actual Cash Value is a method for placing value on property as of the time of its loss or damage. The market value of an item may be used to assist in determining actual cash value. ACV may also be determined as replacement cost less depreciation.

As property ages and become worn, it often loses value. That loss of value must be taken into account in any adjustment of property that covers loss of actual cash value. Depreciation calculation example: Let’s say that your roofing shingles have a normal life expectancy of 30 years. Under normal conditions, the roof could depreciate at a rate of 4 percent per year. If the roof is 10 years old with typical wear and tear, the depreciated amount is 40 percent, (4 percent x 10 years = 40 percent). The actual cash value of the roof could be determined as follows: Replacement Cost (100%) minus depreciation (40%) = Actual Cash Value (60%).

If your policy provides a replacement cost settlement option, full reimbursement for replacement cost may take place in the form of two or more payments. Typically, the initial payment is for the actual cash value of the repair or replacement. Our homeowner’s policy allows you to make further claim within 180 days of the original loss settlement if you have completed the repair or replacement of the damaged property. To make the replacement cost claim, you simply need to contact your personal Claims Representative and provide itemized receipts for the completed repairs or replacement.

Your mortgagee has a financial interest in the property. By law, we are required to protect the mortgagee’s interest by naming them as a payee on losses to your dwelling. If we fail to protect the mortgagee’s interest, Farm Bureau Insurance may be subject to legal action. As each mortgagee may have a different procedure as to how they process the payment, be sure to contact your mortgagee for direction on their specific payment handling procedure.

Some claims may require you to make immediate emergency or temporary repairs. Be sure to initiate necessary and reasonable repairs which are required to make your home livable or to mitigate further damages. As a property owner, it is your duty to protect your property before, during, and after a loss. If you are unsure as to what steps you should take to protect your property, call our experienced staff and they will be able to provide you with contact information for professional contractors. Be sure to save any receipts for charges you may incur for protecting your property. These charges may be covered and will be considered in your settlement amount in the event of a covered claim. Don’t take action to protect your property that may endanger your well being. Be sure to leave that to the professionals.

In case of a major loss, where your dwelling has suffered significant damage and has been determined to be uninhabitable, your policy may provide extra expense coverage. Your Claims Representative can assist and advise you on your policy coverages. Additional living expense coverage is typically for an increase in living expenses incurred so that your household can have temporary residence while repairs or replacement occurs or until your household permanently relocates. Review your policy for details but the coverage is normally up to a maximum amount of 12 months or the shortest time it should take to repair or replace the premises, or the shortest time for your household to settle elsewhere.

Missouri Farm Bureau Insurance will have a catastrophe claims team on-site before you know it, inspecting damage, making payments and settling claims. With our Home Office in Jefferson City and over 140 county Farm Bureau offices across the State, we don’t need a custom RV to travel into your community, because we’re already there! We are your Missouri insurance company. Our county Farm Bureau offices and Home Office claims staff are highly trained to take your claim information and get the ball rolling. Our Claims Representatives will handle claims promptly, efficiently, and fairly. Farm Bureau’s mobile claims service is an added feature in order to provide you with the best possible customer service. If the storm hits after our regular business hours, be sure to call our afterhours claims number 1-800-922-4MFB or 1-800-922-4632.

Your property policy for your home or farm will not cover damage for trees blown down in your yard. However, your Protector policy does have available supplemental coverage for trees, plants, shrubs, fences and lawn caused by fire, lightning, explosion, riot, civil commotion. Vandalism, or malicious mischief. Please review your policy language for specific details.

One of our goals is to provide you with the best experience possible. Some of our claims personnel are highly trained in one specific claims discipline in order to provide you with more expertise in that area. Our four claims disciplines are Auto, Property, Liability, and Casualty. We have claims representatives who are specialized in one discipline and we also have some who are multi-line and are highly trained in all disciplines. Rest assured, no matter what the case, we will provide a professional claims handler who will work with you hand in hand through the claims process.

Each loss is unique and the wide array of possibilities that could occur requires each situation to be independently evaluated. The type of claim and the severity of damage are some factors which determine how much time is required to complete the claim investigation. Your policy of insurance lists certain conditions required which will aid us in the claims process and your assigned Farm Bureau claim professional will be able to answer any questions that you may have.

The right of Farm Bureau, who has paid for your loss, to pursue recovery from the third party who is responsible for your loss. This ensures that the responsible party is held accountable for their actions. We work for you to attempt to recover losses, to include returning your deductible to you when our recovery efforts are successful.