MORE Customer Rewards Program - Frequently Asked Questions
MORE (Missouri Rewards) is an exclusive Missouri Farm Bureau Insurance customer rewards program. By insuring a vehicle,
home or farm with us, clients earn points redeemable for products and services in three main categories: Missouri Farm
Bureau Products and Services (membership fees and donations to the MFB Foundation for Agriculture); Insurance Loss Prevention
Products and Services (emergency kits, fire extinguishers, etc.); and Missouri-wide Agri-Products and Services (food, fiber,
bed and breakfast stays, etc.).
Missouri Farm Bureau Insurance customers who purchase and maintain a qualified insurance policy for 2 years or more are
automatically enrolled in the MORE program.
Missouri Farm Bureau Insurance customers earn MORE points for each dollar of premiums paid during the calendar period on
qualified policies. The points earned per dollar of paid premium vary based on the account loss experience. The customer
account must have at least one active, qualified policy on the date on which points are awarded. If this qualification is
met, points will be awarded for paid premium during the calendar year for all other qualified policies regardless of their
status at the time of the point calculation. The primary membership to which the qualified policy is assigned determines
the MORE account to which the points are awarded. Accounts without an active, qualified policy on the date on which points
are awarded will earn zero points. If the account does not have an active qualified policy on the date on which points are
awarded but later reinstates such a policy, zero points will be awarded on reinstatement. Any points that were earned for
the calendar year are forfeited.
Private passenger auto insurance policies or "Protector" policies (farm or home) underwritten by Farm Bureau Town & Country
Insurance Company of Missouri. Along with New Horizons private passenger auto policies or New Horizons Safeguard policies
(farm and home) underwritten by New Horizons Insurance Company of Missouri.
Missouri-based businesses offering products and/or services related to insurance loss prevention or agri-products and services.
Purchases of products or services in the following categories may qualify for point redemption.
- Missouri Farm Bureau membership fees and donations to the Foundation for Agriculture
- Insurance loss prevention products such as emergency kits, fire extinguishers, etc.
- Insurance loss prevention services purchased from a MORE vendor such as alarm systems, flue cleaning, etc.
- Missouri-based agricultural products and services purchased from a MORE vendor including food, fiber, agri-tourism venues, etc.
For a complete list of qualified purchases, see the redemption form.
Purchase and make payment for an approved product or service through a qualified, active MORE vendor or approved retailer
then seek reimbursement from Missouri Farm Bureau Insurance. Redemption requests may be submitted online at
www.mofbinsurance.com/Rewards
or by mail. The redemption form can be found on the website. Redemptions and supporting documentation must be received
within 45 days of purchase. Redeemers must have at least one active, qualifying policy within the last 45 days. Redemption
requests must be received within 45 days of the last date on which the qualifying policy was active. A valid receipt containing
the name of the business, description of the product and amount of the purchase must be submitted with each redemption form. The
receipt requirement is waived for redemption of paid Missouri Farm Bureau membership dues and donations to the Foundation for
Agriculture. The minimum amount of any redemption is $10.00.
From whom can I purchase approved products and services? Product or Service Category
|
Examples
|
May be purchased from:
|
Insurance Loss Prevention Products
|
Fire extinguishers, deadbolt locks, storm shelters, child safety seats, bike
helmets and more. For a complete listing see the redemption form.
|
Retailer of your choice
|
Missouri Farm Bureau Membership
|
Membership fees
|
Local Farm Bureau Office or mofb.org
|
Missouri Farm Bureau Foundation for Agriculture
|
Charitable Donation
|
Local Farm Bureau Office or mofb.org
|
Insurance Loss Prevention Services
|
Alarm system installation & monitoring, water shut-off valve installation, flue cleaning, driver safety course, and more.
|
Qualified, active MORE network vendor
|
Missouri Agricultural Products, Services and Experiences
|
Food, fiber, B&B stays, corn mazes, farm tours, winery visits, and more.
|
Qualified, active MORE network vendor
|
MORE points will first be awarded for the 2016 calendar year in January 2017 and will be awarded annually
thereafter. Points may be redeemed beginning January 2017.
- Within the Customer Account Portal
-
At www.mofbinsurance.com/Rewards, click "View Points Balance",
then enter your membership number and expiration date
- The point balance will be displayed on any invoice tied to your membership number
Points may not be transferred to other membership numbers or between membership numbers. Points are awarded to the primary
membership number, which is attached to the policy on the date the points are awarded and will remain with that membership
number until redeemed or expired.
Yes. For example, a couple has two different memberships and two separate MORE point balances prior to marrying.
The couple stays at a bed & breakfast which is a MORE vendor. The total amount spent exceeds the point value of
one of the single accounts. The couple may request redemption from both accounts based on the single receipt. The
redemption form should specify a portion out of each account. Amounts payable upon redemption will not exceed the
total qualifying purchase nor exceed the total value of the available points.
Unused points expire after three years. Accumulated points
will be surrendered in the event an account fails to maintain at least one active qualified policy* for 45 days or
more. All purchases must be made and redemption requests must be received within 45 days of the last active date of
the qualifying policy.
2000 points = $1. Points have no cash value outside the MORE network and may not be redeemed for cash without a
qualifying purchase. Points are not your property. Points are issued and exist at the sole discretion of Missouri
Farm Bureau Insurance as part of a rewards program. Points cannot be purchased. Points may not be assigned, transferred
or pledged to any third party. Points may not be transferred by operation of law, such as by inheritance, in bankruptcy
or in connection with a divorce.
MORE points are awarded annually to qualified policy holders only after a policy has been in force for at least two years.
A customer’s loss history is calculated in the number of points awarded. If the customer has recently experienced loss(es)
MORE points will regenerate as the loss history dissipates.
|
Find An Agent
Just like you, our agents live here. Your calls will receive personal attention, and we promise to assist you with
professionalism and quality customer service. With more than 200 agents across Missouri, and at least one in every county,
if you live in Missouri, we have an agent for you.
|